🇭🇰 Built for Hong Kong Businesses

Your WhatsApp,
answered automatically

Pinghand replies to your customers in Cantonese, Mandarin and English — 24 hours a day, powered by AI. Never miss a message again.

廣東話、普通話、英文全自動回覆,專為香港中小企設計

Start Free Trial See how it works →
24/7
Always available
< 5s
Average reply time
3
Languages supported
HKD 99
Starting price / month
Up and running in one afternoon

No coding required. We handle all the technical setup for you.

1

Connect your WhatsApp

Link your existing WhatsApp Business number to Pinghand. Takes about 15 minutes.

2

Tell us about your business

Add your services, prices, hours, and address. Our AI uses this to answer customer questions accurately.

3

Go live

Switch on auto-reply. Your customers start getting instant responses. You stay in control via the dashboard.

4

Review & improve

See every conversation in your dashboard. Adjust your business info anytime to improve replies.

Everything a Hong Kong SMB needs

Designed specifically for the way HK customers communicate.

🗣

Trilingual AI replies

Automatically detects and replies in Cantonese, Mandarin, or English — whichever your customer uses.

📅

WhatsApp booking

Customers can browse available time slots and book appointments directly through WhatsApp chat.

🚨

Instant escalation alerts

If a customer complains or has an urgent issue, you get an immediate WhatsApp alert to step in personally.

📋

Smart FAQ answers

Price, hours, location, availability — common questions get instant pre-written answers before AI is even needed.

🕐

Out-of-hours replies

Sends a polite message outside your business hours so customers always know when to expect a response.

📊

Owner dashboard

See all conversations, manage bookings, update your business info, and review escalations in one place.

Speaks your customers' language

Pinghand automatically detects which language each customer is writing in and replies accordingly — no setup required.

🇭🇰 廣東話 Cantonese
🇨🇳 普通話 Mandarin
🇬🇧 English
Simple, honest pricing in HKD

No hidden fees. Cancel anytime. All plans include a 14-day free trial.

Starter
HKD 99
per month
Perfect for getting started and testing the service.
  • 500 AI replies per month
  • Cantonese, Mandarin & English
  • FAQ auto-replies
  • Escalation alerts
  • Owner dashboard
Get started
Enterprise
HKD 1,199
per month
For larger teams or multi-location businesses.
  • Everything in Pro
  • Custom AI personality
  • Priority support
  • Multiple WhatsApp numbers
  • Custom integrations
  • Onboarding assistance
Contact us
Built for Hong Kong micro-businesses

Any business that receives customer messages on WhatsApp can benefit.

💅

Beauty salons & spas

Handle booking requests and price enquiries automatically, even while you're with a client.

🍜

Restaurants & cafés

Answer menu questions, opening hours, and reservation requests around the clock.

📚

Tutors & educators

Manage scheduling and FAQs without interrupting your teaching time.

🔧

Trade & home services

Let customers book consultations and get quotes while you're on a job.

🏋️

Fitness & wellness

Automate class bookings, membership queries, and session reminders.

🛍

Retail & e-commerce

Answer product questions, stock availability, and delivery enquiries instantly.

Ready to stop missing messages?

Join Hong Kong businesses using Pinghand to reply faster and serve customers better.

Start your free trial →
Get in touch

Questions? We'd love to hear from you.

📧 hello@pinghand.com

Operated by AIC Holdings Limited, Hong Kong